Privacy Policy

Who we are

Mex Creative is a small creative studio located at 246 Runners Ln, Heathsville, Virginia 22473, on the Northern Neck. We design brand identities, photograph local businesses, build websites, and produce print work for clients in our region. This policy explains how we handle the limited personal information that visitors share with us through our website, mexcreative.com. Because we are a one-room studio, the answer to most privacy questions is short: we collect little, we keep it simple, and we treat your information the way we would want our own treated.

Information we collect

We collect only the information you choose to give us, plus a small amount of routine technical data that any website receives:

• Contact form details. When you use the form on our Contact page, we receive the name, email address, and message you provide.
• Direct correspondence. If you call or email us, we keep the details needed to respond to you, such as your phone number or email address and the subject of your inquiry.
• Basic analytics. Our hosting may record anonymous, aggregated statistics such as pages visited and approximate location (for example, the state you browse from). This data is not used to identify individual visitors.

We do not collect payment details, sensitive personal information, or account credentials through this website, because the website does not process payments or host customer accounts.

How we use your information

Information from the contact form is used for one purpose: answering you. We may also use contact details to prepare a project outline, schedule a meeting, or follow up on a conversation we have already started. We do not add you to mailing lists, newsletters, or marketing campaigns without a clear, separate agreement with you. Basic analytics help us understand which pages are useful so we can maintain and improve the site.

Legal bases for processing

Where data protection laws apply, we rely on the following bases: your consent (for example, when you choose to submit the contact form and accept our cookie banner), our legitimate interest in running and improving a small business website, and the need to take steps at your request before entering into an agreement for creative services.

Cookies

This website uses a small number of cookies, primarily to remember your cookie choice and to keep the site functioning properly. Full details, including how to withdraw consent, are set out in our Cookie Policy.

Third parties

We do not sell, rent, or trade personal information, and we never will. We share information only with the few providers that help this website and studio function — for example, our web hosting provider and email service — and only to the extent needed to provide their service. When a project requires outside help, such as a commercial printer, we share only the project files, not your personal contact details.

How long we keep information

Contact form messages and related correspondence are kept only as long as needed to respond and, if a project follows, for the ordinary records of that project. If you ask us to delete your information and we have no legitimate reason to retain it (such as a legal or tax obligation), we will do so promptly.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise any of these rights, simply contact us using the details below and we will respond within a reasonable time.

Children

Our website and services are intended for adults and businesses. We do not knowingly collect information from children under 13. If you believe a child has sent us personal information, please contact us and we will remove it.

Changes to this policy

We may update this policy occasionally, for example if our website or services change. The current version will always be posted on this page with a revised "last updated" date.

Contact

Questions about this policy can be directed to Marcus Sheridan, Principal, at Mex Creative, 246 Runners Ln, Heathsville, VA 22473, by phone at (804) 580-2773, or by email at info@mexcreative.com.